Shipping policy

Delivery Zones

We currently deliver to multiple countries worldwide.
To check availability, fees, and delivery times for your country, please contact us before placing your order.

Shipping Fees

Shipping fees are calculated based on:

  • Destination

  • Weight and volume of the ordered products

The exact shipping cost will be displayed during checkout before you finalize your order.

Delivery Times

We strive to process and ship orders within [number of business days] business days after order confirmation.
Delivery times vary depending on the destination and the chosen shipping method.
Estimated delivery times are provided as a guide and cannot be guaranteed.

Delivery Methods

We work with reliable carriers to ensure fast and secure delivery.
Available options will be displayed during checkout, and you can choose the one that suits you best.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to track your delivery directly on the carrier’s website.

Delivery Delays and Issues

In case of delays, we will inform you as soon as possible and keep you updated on the status of your delivery.

If you are unavailable to receive your package, the carrier will leave a notice with instructions on how to retrieve your parcel or schedule a new delivery.

For any delivery issues, please contact us immediately at terrence2431@gmail.com so that we can resolve the situation promptly.

International Deliveries

Additional shipping fees may apply for orders shipped outside your country.
For international orders, please contact us before ordering to obtain detailed information about delivery options and costs.

Changes to This Policy

We reserve the right to update this shipping policy at any time.
Any changes will be posted on this page with the updated date.

Contact

For any questions regarding shipping:

  • Email: terrence2431@gmail.com

  • Address: 990 Cartier Street, Longueuil, Canada, J4K 4C5